TEAM LEAD / RESTAURANT MANAGER VACANCY AT CAFE NEO

Neo represents a modern and vibrant approach to celebrating Africa’s coffee heritage. Sourced from the shores of Lake Kivu in the Hills of Rwanda, each coffee bean is nurtured then roasted to perfection to produce that perfect cup. Our name is what we strive to be and since opening our doors in 2012, we have made a commitment to good old-fashioned values.

We are recruiting to fill the position below:

Job Title: Team Lead / Restaurant Manager

Location: Lagos

Job Duties and Responsibilities

Plan and execute company strategy
Manage and oversee operations across all stores
Deliver superior customer service
Ensure customer satisfaction
Plan and develop guest loyalty programs
Plan new and update existing menus
Plan and execute the overall marketing strategy
Participate at local events
Respond efficiently to customer questions and complaints
Organize and supervise shifts
Manage and lead employees
Hire new employees
Train and evaluate staff performance
Estimate consumption, forecast requirements and maintain inventory
Manage restaurant supplies
Control costs and minimize waste
Nurture a positive working environment
Monitor operations and initiate corrective actions
Implement innovative strategies to improve productivity and sales

Job Requirements and Qualifications

Culinary school diploma or BSc degree in Business Administration
3-5 years of experience as a Restaurant Manager or similar role
3 years of experience customer service management
Extensive food and wine knowledge
Computer literacy
Familiarity with restaurant management software
Experience in event planning
Strong leadership, motivational and people skills
Good financial management skills
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
Basic HR and taxation knowledge
Problem solver

Application Closing Date
15th July, 2020.

Method of Application
Interested and qualified candidates should forward their CV to: tumi@mycafeneo.com using the Position as subject of the email.