Westfield Consulting Limited - Our client, a Fintech organization is looking for qualified candidate to build and preserve trusting relationships with customers in the position below:
Job Title: Relationship Manager
Location: Lagos
Job Description
She/he will be responsible for designing ways and strategy to outperform our competition and maintain our company’s positive image
She/he will be responsible for designing ways and strategy to outperform our competition and maintain our company’s positive image
Responsibilities
Building positive relationships with customers
Assisting with generating new business
Identifying opportunities for greater profits
Understand customer needs and develop plans to address them
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors
Building positive relationships with customers
Assisting with generating new business
Identifying opportunities for greater profits
Understand customer needs and develop plans to address them
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors
Requirements
At least 2 years of proven experience as a Client Relationship Manager in a financial organization preferably a fintech or commercial Banks
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Excellent communication skills
Teamwork and leadership skills
Customer-oriented mindset
B.Sc /BA in Business Administration or similar field
At least 2 years of proven experience as a Client Relationship Manager in a financial organization preferably a fintech or commercial Banks
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Excellent communication skills
Teamwork and leadership skills
Customer-oriented mindset
B.Sc /BA in Business Administration or similar field
Compensation and Benefits
Salary: N100,000 - N140,000/Month
HMO
Pension
Salary: N100,000 - N140,000/Month
HMO
Pension
Application Closing Date
31st December, 2019.
31st December, 2019.
How to Apply
Interested and qualified candidates should send their Applications to: cvs@westfield-consulting.com using the "Job title" as subject of the email.
Interested and qualified candidates should send their Applications to: cvs@westfield-consulting.com using the "Job title" as subject of the email.
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