Airline Customer Agent at The LSG Group

 The LSG Group is the world’s largest provider of onboard services. It has presence in 211 airports in 50 countries. In 2018, the companies belonging to the LSG Group achieved consolidated revenues of approximately € 3.0 billion.

 

Airline Customer Agent

Location: Lagos

Role Purpose Statement:  

The job incumbent  provides services  including ensuring of loading and unloading of dishes, equipment and other related items and transportation to ensure that items arrive at the right time at the airline in accordance to Company standards and airline’s specifications

Main Accountabilities:

• Keep up to date records and monitoring of airlines’ catering/meal ordering schedule
• Ensure timely dispatch and delivery of all dishes, equipment and other related items according to specification
• Ensure goods and airline equipment are collected from the store
• Ensure all catering services items are prepared
• Work with flight supervisor in ensuring accurate meal figure delivery as requested by airline
• Keep all meal records for dispatch and catering delivery
• Must have experience in in-flight airline catering
• Must have good knowledge of customer service and inter-personal relationships with clients.
• Keep all required records of dispatch and delivery
• Monitor excesses or shortages and report to base for necessary action
• Adhere to HACCP, CPP’s and CP’s
• Maintain safe and healthy work environment by following standards and procedures; complying with legal codes and regulations
• Perform all ad hoc duties assigned by management.

Knowledge, Skills and Experience:

• Minimum of a Diploma in Food Science, Statistics or Mathematic or its equivalent in a relevant course
• 3 years relevant work experience preferably in a similar role
• Numerical ability is desirable
• Experience in inflight airline catering is desirable
• Good understanding of customer service is essential
• Good communication skills and interpersonal relationship
• Good decision-making ability in high pressure situations
• Demonstrated ability to keep and monitor records effectively
• Good leadership skills
• Good knowledge of HACCP (training will be provided otherwise)

Method of Application

Qualified candidates who matches any of the above profile should kindly send their CV to justin.amadi@lsgskychefs.com

FOLLOW US ON LINKEDIN CONTACT US GLOBAL REMOTE JOBS Social Media Manager at BBC Media Action

 BBC Media Action is the BBC’s international development organisation, and we believe in the power of media and communication for good. We work in more than 20 countries around the world, supporting the independent media essential to democracy and development. Last year, our projects and programmes reached 130 million people facing poverty, inequality and insecurity with information they could trust, helping to improve health, bridge divides, challenge prejudice, and save and change lives. We follow the editorial standards and values of the BBC, but we rely on funding from donors and partners to carry out our work.

BBC Media Action delivers a portfolio of projects in Nigeria. It seeks to expand this portfolio of work, but also to ensure that existing projects are delivered on time, on budget, to the highest standards and in accordance with BBC editorial values and methodologies.

We are seeking talented professionals with the right experience to join our Nigeria team in the position below:

Job Title: Social Media Manager

Location: Nigeria
Reports to: Head of production and training
Contract: Fixed-term employment
Duration: 12 months

Job Purpose

• The social media manager will work with the head of production and training, and other senior producers, to produce and schedule digital content on BBC Media Action social media platforms (in Hausa and English / Pidgin).
• The role will also be primarily responsible for the posting of social media content on BBC Media Action digital platforms in line with daily/weekly schedules.
• This includes: taking the lead in deciding the most appropriate digital content to produce, determining the best times to post, and mining insights with the view to achieving the highest levels of traction, reach and engagement possible on BBC Media Action’s social media platforms.
• The social media manager will lead in the analysis of referral and in-platform metrics and give insight into the behaviour of our social media communities.
• The post-holder will ensure the use of appropriate digital marketing technology tools for the distribution of content across the web, and track emerging trends in social media.
• This is a crucial role in our editorial teams, responsible for identifying trending editorial topics and trends on social platforms.

Main Duties and Responsibilities

• Coordinate the effective implementation of BBC Media Action’s digital strategy.
• Schedule digital content on BBC Media Action social media platforms [in Hausa and English/Pidgin].
• Lead in the posting of social media content on BBC Media Action digital platforms in line with the daily/weekly schedules.
• Ensure that all content or language published to BBC media Action social media platforms adheres to BBC editorial guidelines.
• Provide insight into emerging platforms, trends or behaviours on the web that will be advantageous to meeting BBC Media Action vertical key performance indicators.
• Supervise producers as they pitch, write, report, record and edit original BBC Media Action digital content.
• Ensure that deadlines, budgets, and project objectives are met and adhered to.
• Ensure that all content or language published on BBC Media Action digital platforms adhere to BBC editorial guidelines.
• Work towards achieving the highest levels of traction, reach and engagement possible on BBC Media Action’s social media platforms.
• Lead in the analysis of referral and in-platform metrics and give insight into the behaviour of our social media communities.
• Contribute to the evolution of BBC Media Action’s vertical digital strategy by providing innovative ideas and concrete insights into content performance.
• Create social content, including production of original video, multimedia assets and BBC Media Action editorial content.
• Provide periodic feedback on performance and engagement with BBC Media Action featured content on social media platforms and organic share metrics.
• Perform any other duties that may be assigned.

Required Skills, Knowledge, and Experience

• Interested candidates should possess relevant qualifications and work experience.
• Demonstrable understanding of BBC editorial values and sound editorial judgement.
• Good judgment and decision-making skills, including the ability to adapt, react and respond to crises, and to evaluate risk.
• Experience in producing content for the web or social media.
• Creativity and innovation in the implementation of strategies for individual posts and management of digital platforms.
• A clear, fluent writing style and an ability to produce strong headlines, summaries and promotional texts in English and Pidgin English. Fluency in written Hausa will be an added advantage.
• Sound understanding of BBC Media Action’s audience and relevant market and the BBC Media Action brand.
• Demonstrated knowledge or interest in digital trends in media, entertainment, and emerging technologies.
• Participate in a mandatory briefing on Respect at Work, and ensure compliance with the staff code of conduct and its related policies.
• Report any Safeguarding concerns immediately, either to the line manager or using the Whistleblowing Policy
• Strong understanding of and commitment to BBC editorial values.
• A strong visual sense and experience in picture research and image editing skills using Adobe Photoshop.
• Video editing skills and fluency in Adobe After Effects or Adobe Premiere Pro.
• Strong attention to detail and an ability to work within established deadlines.
• A self-starter excited by the potential of working in a small, dynamic and growing team.
• Sound knowledge of social media best practices and the social media landscape.

Special Requirements:

• Candidates must have the right to live and work in Nigeria.
• Fluency in spoken and written English and Pidgin English is also required.

How to Apply
Interested and qualified candidates should send their CV with Cover Letter in English (PDF or Microsoft Word format) which outlines their experience and suitability for the role, and availability status to: hr.recruitment@ng.bbcmediaaction.org using the Job Title as the subject of the email.

Note

• Only applicants with a separate cover letter will be considered.
• Please do not send certificates or other attachments.
• Only shortlisted candidates will be notified.
• BBC Media Action is an equal opportunity employer. Persons with disabilities are encouraged to apply.
• This role may involve working with groups of vulnerable children, youth, and adults.
• For the successful candidate, mandatory training will be provided on BBC Media Action’s safeguarding policy and staff code of conduct. BBC Media Action operates a zero-tolerance policy concerning all forms of abuse and exploitation of vulnerable people.
• A police background check may form part of the recruitment process

Application Deadline  5pm; 20th December, 2021.

ASSISTANT BUSINESS MANAGER VACANCY AT GENESIS CINEMAS

 The Genesis Cinemas Brand and company was launched into the Nigerian market in the year 2008, in Lagos. By the month of December 2011, the company had served over 15 million customers. Since then, Genesis Cinemas has grown to 12 cinemas with over 45 screens and over 5000 seats. Genesis Cinemas has cinemas located in Lagos, Port-Harcourt, Warri, Owerri, Abuja and Asaba. Our strategy to continue to grow in all major cities of the country will have us opening in more locations in the years to come.

We are a major brand in the strategic Lagos market, with our current Lekki location situated at the most popular shopping mall in the country with over 800 parking spaces, housing some of the most prestigious Nigerian and international retail brands. Genesis Cinemas Lagos was the first cinema in West Africa to show a 3D movie (Green Hornet) in February, 2011.

We are recruiting to fill the position below:

Job Title: Assistant Business Manager
Location: Maryland, Lagos
Employment Type: Full-time

Job Description
Assistant business managers are expected to assist managers in handling various tasks related business management.
Supports the company by providing quality customer service and communicating with head managers and department heads to achieve a common goal.
Must be able to organize other responsibilities assigned to the employees working for them.
In the absence of the BM, the assistant would serve as the main person to oversee the business.
Cash out and monitor the activities of the other team members and team supervisors or team lead as the case may be.
Bring in new businesses for the company as well as maintaining a good relationship with the existing customers.
Ensure company policies and procedures are strictly adhered to.
Supporting in financial planning and meeting revenue goals for the company.
Coordinating and attending team meetings (PEP TALK) and collecting feedback from team members.
Should also be able to delegate tasks to the appropriate staff at the appropriate time.
Assisting the sales and marketing team in promoting company's products and services.
Ensure movie titles and promotional materials are available and displayed appropriately and timely.
Liaising with clients, Finding and creating business opportunities for the company and maintain relationship with clients.
Checking the team members on the usage of stock and controlling costs.
Preparing presentations and writing and sending reports timely.
Ensure the team are always COVID-19 compliant by ensuring implementation of health, safety, and security rules.
Solving customer issues.
And any other task that may be assigned by the Business Manager.

Requirements
Bachelor's Degree in Business Management or other related fields.
Operations experience in Hospitality industry.
At least 3 years' experience in a Managerial position.
Outstanding leadership abilities.
Excellent written and verbal communication skills.
Demonstrable analytical thinking and business insight.
Understanding of customer service principles and practices.
Proficient user of MS Office.
Sense of ownership and pride in your performance and its impact on company’s success.

Application Closing Date
12th December, 2021.

How to Apply
Interested and qualified candidates should send their CV to: jobs@gdcinemas.com using "Assistant Business Manager - Maryland" as the subject of the mail.

Admin / Customer Service Officer at Lavita Group

 Lavita Group have been a prominent contractor working with federal agencies, state governments, non-government agencies, private firms, small and large businesses. With over 10 years of experience and over 30 years of accumulated experience, we deliver commitment to quality, prompt and efficient deliverables, accuracy and attention to detail, dependability, and competitive pricing. We have strong relationship with all our clients, and we appreciate the work that they do and the business they send us. We have the ability to work on specialized and complex job or project. We control a conglomerate of multi facet companies in the industry of retail and consumer goods, food and manufacturing, health and wellness, and energy.

Admin / Customer Service Officer

Location: Lagos

Location: Island, Lagos

Job Brief

• We are looking for a Customer-oriented Service Officer who will act as a liaison, provide answer to customers enquiry questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Responsibilities

• Manage large amounts of incoming phone calls.
• Input accurate data on the spreadheet.
• Identify and assess customers’ needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.

Requirements

• Candidates should possess a Bachelor’s Degree qualification.
• 3 – 5 years proven customer support experience, Customer Service Officer and Data Entry.
• Strong phone contact handling skills and active listening.
• Customer orientation and ability to adapt/respond to different types of characters.
• Must be computer savvy. Excel skills is a must.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Salary
N50,000 – N80,000 monthly

Method of Application

Interested and qualified candidates should send their Applications and CV to: hr@lavitagroups.com using the Job Title as the subject of the mail.

ACCOUNTANT VACANCY AT A HOSPITALITY COMPANY - EMETRIC SUITE

 Emetric Suite - Our client in the Hospitality Sector, is currently recruiting suitable candidates to fill the position below:

Job Title: Accountant
Location: Owerri, Imo
Employment Type: Full-time

Responsibilities
Reconciling the company’s bank statements and bookkeeping ledgers
Completing analysis of the expenditures
Managing income and expenditure accounts
Generating the company’s financial reports using income and expenditure data
Keeping a check on the company’s finances based on the financial status
Initiating and managing financial and accounting software used by the company
Manage all accounting transactions
Prepare budget forecasts
Publish financial statements in time
Handle monthly, quarterly and annual closings
Reconcile accounts payable and receivable
Ensure timely bank payments
Compute taxes and prepare tax returns
Manage balance sheets and profit/loss statements
Report on the company’s financial health and liquidity
Audit financial transactions and documents
Reinforce financial data confidentiality and conduct database backups when necessary
Comply with financial policies and regulations.

Requirements
B.Sc in Accounting, Finance or relevant Degree with 3 - 5 years work experience.
Work experience as an Accountant in the hospitality industry
Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP)
Experience with general ledger functions
Strong attention to detail and good analytical skills.

Application Closing Date
3rd January, 2022.

Method of Application
Interested and qualified candidates should send their CV and Application to: info@emetricsuite.com using the Job Title as the subject of the email.

Accountant at ZTE Corporation

 ZTE Corporation is a global leader in telecommunications and information technology. Founded in 1985 and listed on both the Hong Kong and Shenzhen Stock Exchanges, the company has been committed to providing innovative technologies and integrated solutions for global operators, government and enterprise, and consumers from over 160 countries across the globe. Serving over 1/4 of the global population, the company is dedicated to enabling connectivity and trust everywhere for a better future.

We are recruiting to fill the position below:

Job Title: Accountant

Location: Lagos
Employment Type: Full-time

Job Description

• Business performance management: planning, organizing, managing and promoting performance indicators such as revenue, gross profit and profit of marketing units.
• Budget fund management: responsible for the budget fund management of the marketing unit in accordance with the policies of the company and the business department.
• Policy promotion and implementation: publicize and implement the company’s relevant policies in a timely manner, and follow up the implementation.
• Business decision support: participate in the business decision-making of the marketing unit, provide professional support, assist the marketing unit to improve its business ability, analyze the relevant business performance indicators of the sales department, and output the analysis report regularly as required.

Job Requirements

• Bachelor’s Degree or above from reputed university in related field.
• High energy and enthusiasm with an emphasis on teamwork and job enjoyment.
• Sense of urgency and willingness to respond eagerly to opportunities and challenges.
• 1 – 3 years or above related experience in finance manager is preferred.
• Good ability of Chinese and English listening, speaking, reading and writing.

How to Apply
Interested and qualified candidates should send their CV to: 10288929@zte.com.cn using the Job Title as the subject of the mail

ACCOUNTANT VACANCY AT ICS OUTSOURCING NIGERIA LIMITED

 ICS Outsourcing Nigeria Limited - Our client in the e-Hailing Industry, is currently recruiting suitable candidates to fill the position below:

Job Title: Accountant
Location: Lekki, Lagos
Employment Type: Full-time

Key Responsibilities
Manage all accounting transactions
Ensure the accuracy of financial documents as well as their compliance with relevant laws and regulations.
Preparing and maintaining important financial reports
Preparing tax returns and ensuring that taxes are paid properly and on time
Evaluating financial operations to recommend best practices, identify issues and strategize solutions
Offering guidance on cost reduction, revenue enhancement and profit maximization
Execution and management of company’s initiatives and daily operations
Management of company policies and procedures
Handle monthly, quarterly and annual closings
Reconcile accounts payable and receivable
Manage balance sheets and profit/loss statements
Audit financial transactions and documents.
Should have knowledgeand experience in Human Resources.

Qualifications
B.Sc / HND in Accounting, Finance or relevant Degree.
ICAN or relevant certification is a plus.
3-4 years experience as an Accountant
Excellent knowledge of accounting regulations and procedures.
Hands-on experience with accounting software.
Proficiency in MS Excel.
Strong attention to detail and good analytical skills.

Application Closing Date
30th December, 2021.

Method of Application
Interested and qualified candidates should send their updated CV to: nnesirosan@icsoutsourcing.com using the Job Title as the subject of the email.

DIGITAL MARKETING ASSOCIATE VACANCY AT THE IMPECCABLE SKILLS COMPANY

 The Impeccable Skills Company - Our client, a Fitness Facility located in Sagamu Ogun State, is recruiting to fill the position below:

Job Title: Digital Marketing Associate
Job Code: 031 / OGUN - SAGAMU / RP / 21
Location: Sagamu, Ogun
Employment Type: Full-time
Reports To: Fitness Marketing Manager

Job Description
We are seeking to recruit a fitness marketing officer who will be responsible for overseeing the general sales activities of the gym which includes but is not limited to membership sales, promotional activities, and marketing with the aim of driving the business forward.
The fitness marketing officer reports directly to the Directors
External Contacts:

Gym Members, Guests, Corporate Clients, All Potential Clients
Duties and Responsibilities

Uphold the company's vision, mission, values and comply with all Lotus Fitness policies and procedures
Establish and implement advertising and promotional campaigns for fitness activities and services on various media
Manage the online presence of the business through digital marketing, content creation, social media engagement, website management, etc.
Establish and implement advertising and promotional campaigns for fitness activities and services on various media
Conduct internal and external marketing activities to achieve lead generation, referrals and membership sales.
Explore sales opportunities for clients that include massage, personal training, & other fitness activities
Up-sell and cross-sell memberships for personal training
Stay abreast of the latest in the fitness industry
Promote the gym’s fitness packages and plans
Consistently looking for opportunities to gain new members and elevate service levels.
Leveraging digital platforms to develop relations within the community and local small businesses.
Reach and surpass monthly sales targets

Qualifications
BS / MS Degree in Business Administration, Marketing or any related field
At least 5 years of experience as Sales Executive preferably from Fitness/Wellness/Leisure/Hospitality industries
Experienced in membership sales and management.

Required Skills:
Should have a good knowledge of the gym and fitness industry.
Should have excellent interpersonal, communication, and presentation skills and also be dynamic
Should be able to comfortably interact with high-end clients as well as clients from dynamic backgrounds
Excellent customer services skills, outgoing, motivational, and friendly
Be able to deal with pressure in meeting sales quota
Have a positive, professional attitude, and passion for fitness.

Application Closing Date
1st December, 2021.

Method of Application
Interested and qualified candidates should kindly forward their Applications to: impeccableskills@yahoo.co.uk using the Job Reference Code and Location (e.g. 031 / OGUN - SAGAMU / RP / 21 - OGUN) as the subject of the email.

Note: Only qualified candidates will be shortlisted.